We are looking to enhance our team by recruiting an exceptional person to join our multi-disciplinary team to provide reception duties and administration and support related to our service areas as our Service Support Worker. We are looking for someone who is motivated, experienced, and flexible with a passion for working with young people.
We believe that our reception is a very important place as it offers the first impression of our services to visitors. We are looking for an exceptional person to help provide a warm and welcoming reception at Step Forward. You will need to have a helpful, friendly and professional approach to dealing with people. It is essential that you feel comfortable positively promoting our services and can work appropriately within a diverse organisation with a wide range of people in regard to their racial, cultural, religious beliefs, gender, sexuality and socio-economic backgrounds.
You will be providing administration support primarily to the CEO and Operations Manager and our specific service areas but will also undertake duties to help ensure the smooth running of the services and organisation. The role would require you to provide welcoming front of house services for young people, professionals and members of the public. These services may be both remote and face to face, it is important that the same warm welcome is felt through both.
This Service Support Worker role is 30-37.5 hours per week (0.8-Full Time) and currently funded until March 2027. There is an intention to continue this position after this stage, but any extension is dependent on contracts, funding and organisational priorities.
This role will suit someone who is interested in working in a hands-on position in the charitable and voluntary sector and/or working with young people.
We aim to provide service throughout the week, both during the day and in the early evening and on occasional Saturdays. This role requires the post-holder to provide services at times suitable for young people. Predominantly face to face but also involves some remote work.
For more details please download the application pack.
The closing date for completed applications is 12noon on Wednesday 3rd October. Shortlisted candidates will contacted and asked to attend interviews which are likely to be within 3 weeks of the closing date.
